Services

Our Services

At Chloe, we are committed to providing comprehensive, reliable, and high-quality services to the medical and laboratory sectors. Our solutions are designed to support the uninterrupted performance of essential healthcare and diagnostic equipment, ensuring optimal patient care and precise laboratory operations.

What We Offer

1. Medical Equipment Repair

Our medical equipment repair services are trusted by hospitals, diagnostic centers, and healthcare clinics. With a deep understanding of both analog and digital systems, our team offers efficient repair solutions that restore full equipment functionality with minimal downtime.

We repair a wide range of devices including:

ECG Machines
Ultrasound Machines
Ventilators
Defibrillators
Infusion Pumps
Patient Monitoring Systems
Anesthesia Delivery Systems
Syringe and Volumetric Pumps

Our services include:

Why choose Chloe for medical repairs:

2. Laboratory Equipment Repair

We understand that laboratories depend on precise, reliable instruments to maintain accuracy and compliance. Our lab equipment repair services are designed to restore functionality while preserving the instrument’s measurement integrity.

We service equipment such as:

Optical, Digital, and Electron Microscopes
Spectrophotometers and Colorimeters
High-Speed and Refrigerated Centrifuges
Autoanalyzers and Biochemistry Analyzers
CO₂ Incubators, Deep Freezers, and Ovens
PH and Conductivity Meters
Water Baths and Heating Blocks
Hematology and Blood Chemistry Analyzers

Repair process:

Highlights:

3. Preventive Maintenance

Proactive maintenance is the key to equipment longevity and performance. Our preventive maintenance services are designed to help you avoid unexpected breakdowns, reduce repair costs, and comply with healthcare standards.

Our preventive maintenance program includes:

Routine inspections to detect wear and tear
Functional testing of safety and performance parameters
Cleaning, lubrication, and filter replacements
Battery, cable, and connector checks
Preventive maintenance tagging and reporting

Service plan options:

Benefits of preventive maintenance:

4. Calibration & Validation Services

Chloe offers professional calibration and validation services to ensure your medical and laboratory equipment consistently delivers accurate and reproducible results. All our calibration instruments are traceable to international standards (ISO/IEC 17025), and our validation procedures align with regulatory frameworks such as MOH, DHA, and international Good Laboratory Practices (GLP).

Calibration capabilities include:

Temperature sensors and thermostats
Humidity control systems
Pressure gauges and valves
RPM (rotational speed) of centrifuges and stirrers
Voltage, current, resistance, and other electrical parameters

Validation services include:

Equipment functionality testing
Environmental and system performance qualification
Operational Qualification (OQ)
Performance Qualification (PQ)
Documentation for compliance and accreditation

5. Parts & Accessories Supply

Downtime due to unavailability of parts can be costly. At Chloe, we maintain a well-stocked inventory of high-quality spare parts and accessories to support both immediate repairs and long-term maintenance needs.

Our supply range includes:

Replacement probes, sensors, and cables
ECG leads, ultrasound transducers, and ventilator filters
Medical-grade batteries, fuses, and power adapters
Spare parts for centrifuges, analyzers, and incubators
General lab consumables and accessories

Sourcing and logistics support:

6. Equipment Import & Local Distribution

Chloe acts as a bridge between advanced global medical technology and local healthcare infrastructure. We partner with leading international manufacturers to import state-of-the-art medical and laboratory equipment and distribute them across the UAE and GCC region.

Our equipment import and distribution services include:

Product consultation to identify the best-fit technology
Handling of international logistics and customs clearance
Installation, configuration, and on-site commissioning
User training and demonstration for staff
Full after-sales support and warranty management

Our catalog includes:

7. Customized Solutions for Institutions

We understand that every healthcare or research facility has unique challenges and requirements. Chloe offers flexible, customized service plans tailored to your equipment inventory, usage patterns, and compliance needs.

We cater to:

Customized offerings include:

Comprehensive Annual Maintenance Contracts (AMCs)
Equipment lifecycle management
Group training sessions for in-house technical staff
Emergency breakdown support with guaranteed response times
Detailed reporting and compliance documentation